Patient Guide-Preparing for your visit

Making an appointment is easy—call our office during regular hours, or you can use our online appointment form at your convenience. Our staff will work with you to find a time that fits your busy schedule. Our goal is to see you at your scheduled appointment time; however, due to the nature of our specialty, a short wait is occasionally unavoidable. We apologize for the inconvenience but please know we are doing everything we can to see you as quickly as possible.

What to bring

Along with your insurance information, please remember to bring all of your x-ray, MRI and CT films with you to your appointment for a complete assessment of your condition. Also, be sure to fill out your OFAC patient registration and medical history forms (click here to download patient forms) before you arrive to save time. If you can’t do so beforehand we’ll have the forms waiting for you. Please arrive a few minutes early so you can fill out the forms in our office prior to your scheduled appointment time.

Canceling or rescheduling

We understand that sometimes plans can change. If you need to cancel or change an appointment we ask that you give us 24 hours notice. This helps us keep our days organized so we can serve all of our patients as effectively as possible. Like you, occasionally we encounter emergencies that force us to cancel our office appointments on short notice. In this case we will work with you to reschedule your appointment at the earliest convenient time.

What to expect before surgery

If you’re like most people, you may be a little anxious about your surgery. That’s why our skilled staff takes every precaution to ensure the best outcome. Pre-operative testing is performed to determine if you’re able to safely have surgery. We also provide you with specific pre-operative testing and admission instructions so you feel prepared and ready. But above all, we take the time to listen and address your questions and concerns.

Will my family be comfortable if they come to visit?

Our state-of-the-art medical campus ensures that you receive the highest level of care, but it also ensures that you and your family will be comfortable throughout your treatment. We have comfortable waiting areas, Tim Horton’s cafe and child care on site.

Other Patient Resources

To read more about OFAC, download our Patient Information Brochure.

PATIENT FORMS